Bilingual Paint Sales & Service Specialist

Sherwin-Williams; Wesley Chapel (FL); On-site; USD 19,286,000 - 27,552,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist customers in person and by phone, recommend products, and process transactions with accuracy. The role emphasizes building trust, meeting sales targets, and maintaining high store standards.

The position requires strong communication, 18+ legally eligible status, and English proficiency; Spanish is a plus. Training will cover product features and customer service best practices, with opportunities to grow within the team.

Qualifications

• Must be 18+ and legally eligible to work in the United States.
• Ability to read, write, and communicate in English.
• Spanish language skills preferred.
• Willingness to work evenings and weekends.
• Retail or customer service experience is a plus.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide excellent sales service and build customer trust.
• Assist customers in person and over the phone by determining needs and recommending products.
• Process transactions accurately and according to policy.
• Maintain accurate inventory and display presentations.
• Meet monthly, quarterly, and yearly sales goals.
• Stay knowledgeable about products and available options.
• Ensure safety and security in handling payments and merchandise.
• Support deliveries and store operations as needed.
• Maintain clean, organized, and presentable store areas.

Skills

Customer service

Sales

Communication

Spanish

Education

High School Diploma

Tools

POS system

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist customers in person and by phone, recommend products, and process transactions with accuracy. The role emphasizes building trust, meeting sales targets, and maintaining high store standards.

The position requires strong communication, 18+ legally eligible status, and English proficiency; Spanish is a plus. Training will cover product features and customer service best practices, with opportunities to grow within the team.