Bilingual Paint Sales & Customer Service Specialist

The Sherwin-Williams Company; Fort Myers (FL); Vor Ort; USD 29.000 - 42.000; Vollzeit

Zusammenfassung

The Sherwin-Williams Company in Fort Myers, FL is seeking a Customer Service Specialist to deliver outstanding sales support and drive store performance. You will assist customers in person and over the phone, determine needs, present products and services, and ensure accurate transactions.

You will maintain product knowledge, stock shelves, and help with deliveries while aiming to achieve monthly, quarterly, and yearly sales goals and high levels of customer satisfaction.

Qualifikationen

• Must be 18+ and legally eligible to work in the U.S.
• Able to read, write, comprehend, and communicate in English and Spanish
• Valid, unrestricted driver's license
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally
• Willing to work evenings and weekends
• Must meet internal performance expectations if internal to Sherwin-Williams

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks and assist in deliveries as needed
• Maintain in-stock and presentable condition in assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Kenntnisse

Customer service

Sales

English proficiency

Spanish proficiency

Cash handling

Ausbildung

High school diploma or GED

Tools

Tinting equipment

Mixing equipment

Jobbeschreibung

The Sherwin-Williams Company in Fort Myers, FL is seeking a Customer Service Specialist to deliver outstanding sales support and drive store performance. You will assist customers in person and over the phone, determine needs, present products and services, and ensure accurate transactions.

You will maintain product knowledge, stock shelves, and help with deliveries while aiming to achieve monthly, quarterly, and yearly sales goals and high levels of customer satisfaction.