Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Estero (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

The Sherwin-Williams Company in Estero, FL seeks a Customer Service Specialist to assist customers in person and by phone, recommend products, and drive sales while maintaining store standards.

You will handle deliveries, stock shelves, tint and mix products, and ensure accurate transactions. Bilingual English/Spanish and a valid driver's license are preferred; evening/weekend availability required.

Formación

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams employees: must have a 'meets expectations' rating and complete HR Cloud eLearning courses.
• Stock products, tint/mix as needed, and assist with deliveries.

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies.
• Follow and achieve sales goals on a monthly, quarterly and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays; clean store equipment.
• Load/unload delivery trucks and assist in deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures; suggest ways to improve sales.

Conocimientos

Customer service

Sales

Bilingual English/Spanish

Cash handling

Stock replenishment

Educación

High School diploma or GED

Descripción del empleo

The Sherwin-Williams Company in Estero, FL seeks a Customer Service Specialist to assist customers in person and by phone, recommend products, and drive sales while maintaining store standards.

You will handle deliveries, stock shelves, tint and mix products, and ensure accurate transactions. Bilingual English/Spanish and a valid driver's license are preferred; evening/weekend availability required.