Bilingual Paint Sales & Branch Support Coordinator

The Sherwin-Williams Company; Florida; On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Driver's License

Job summary

The Sherwin-Williams Company is seeking a Store Associate for Store #3091 in Doral, FL. This role emphasizes helping customers, answering product questions, and ensuring high store standards.

You will assist in person and by phone, process sales, and support deliveries while maintaining stock and displays. Qualified applicants are 18+, legally eligible to work in the U.S., and able to communicate in English and Spanish.

Qualifications

• Must be able to read, write, comprehend and communicate in English and Spanish.
• Minimum 1 year in delivery, retail, or customer service preferred.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsibilities

• Deliver excellent sales service to customers in person and over the phone.
• Determine customer needs and recommend appropriate paint products and services.
• Process sales transactions accurately and follow store policies.
• Maintain displays, stock shelves, and assist in load/unload deliveries.
• Tint and mix products as needed to customer specifications.
• Keep accurate work order files and inventory records.
• Stay updated on product features and promotions.
• Strive to achieve monthly, quarterly, and yearly sales goals.

Skills

Customer service

Sales

Bilingual English/Spanish

Cash handling

Inventory control

Education

High school diploma or GED

Tools

Tinting equipment

Job description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

The individual selected for this role will be expected to work at Store #3091, located at: 8268 NW 14th St Doral, FL 33126.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

• Have a valid, unrestricted Driver's License
• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment