Bilingual Paint & Retail Customer Service Specialist

The Sherwin-Williams Company; North Aurora (IL); Vor Ort; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Health benefits

Retirement benefits

Paid time off

Zusammenfassung

The Sherwin-Williams Company is seeking a Customer Service Specialist to work with wholesale and retail customers, determine needs, and recommend solutions. You will resolve concerns and strive for maximum client satisfaction while maintaining product quality and store standards.

Role includes working at Store #3372 in North Aurora, IL, with 20% time at additional Oswego location. Role is full time with starting pay at $19.75 per hour, benefits, and opportunities to meet sales goals.

Qualifikationen

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• If internal to Sherwin-Williams, must have a “meets expectations” rating on the most recent performance appraisal and completed HR Cloud eLearning courses.

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.

Kenntnisse

Customer service

Sales

Bilingual English/Spanish

Communication

Ausbildung

High School diploma or GED

Tools

POS system

Jobbeschreibung

The Sherwin-Williams Company is seeking a Customer Service Specialist to work with wholesale and retail customers, determine needs, and recommend solutions. You will resolve concerns and strive for maximum client satisfaction while maintaining product quality and store standards.

Role includes working at Store #3372 in North Aurora, IL, with 20% time at additional Oswego location. Role is full time with starting pay at $19.75 per hour, benefits, and opportunities to meet sales goals.