Bilingual Paint Customer Success Associate

Sherwin-Williams; Dover (DE); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Sherwin-Williams is seeking a Customer Service Specialist at Store #705680 in Dover, DE. You will assist customers, process sales, and help with product recommendations to meet store goals. The role requires English and Spanish fluency, a valid driver’s license, and the ability to lift up to 70 lbs. Evening/weekend hours may be required.

Join a team focused on high-quality customer service, product knowledge, and efficient store operations, including merchandising and deliveries as needed.

Formación

• Minimum age 18 and legal work authorization.
• Able to read, write, and speak English; Spanish proficiency is required.
• Valid, unrestricted driver’s license.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends as needed.
• Internal Sherwin‑Williams performance rating requirements apply if internal.

Responsabilidades

• Assist customers in person and over the phone to determine needs and present products and services.
• Process sales transactions accurately according to policy.
• Maintain product knowledge and discuss options with customers.
• Support stock, displays, and merchandising.
• Achieve monthly, quarterly, and yearly sales goals.
• Ensure customer satisfaction through excellent service and problem resolution.

Conocimientos

Customer service

Bilingual English/Spanish

Communication

Cash handling

Sales skills

Educación

High School diploma or GED

Herramientas

Tinting equipment

Descripción del empleo

Sherwin-Williams is seeking a Customer Service Specialist at Store #705680 in Dover, DE. You will assist customers, process sales, and help with product recommendations to meet store goals. The role requires English and Spanish fluency, a valid driver’s license, and the ability to lift up to 70 lbs. Evening/weekend hours may be required.

Join a team focused on high-quality customer service, product knowledge, and efficient store operations, including merchandising and deliveries as needed.