Bilingual Customer Service & Paint Solutions Specialist

The Sherwin-Williams Company; Town of Bethlehem (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Flexible Spending Accounts (FSAs)

Retirement benefits

Paid time off

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to work at Store #5389, Delmar, NY. You will assist customers, determine needs, present suitable products, and help achieve sales goals while maintaining product quality and store standards.

Responsibilities include handling transactions, stocking, tinting and mixing products, supporting deliveries, and ensuring a clean, organized store environment. Fluency in English and Spanish is valued.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.]
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Skills

Customer service

Sales

Bilingual English/Spanish

Communication

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to work at Store #5389, Delmar, NY. You will assist customers, determine needs, present suitable products, and help achieve sales goals while maintaining product quality and store standards.

Responsibilities include handling transactions, stocking, tinting and mixing products, supporting deliveries, and ensuring a clean, organized store environment. Fluency in English and Spanish is valued.