Bilingual Paint & Customer Experience Pro

The Sherwin-Williams Company; Somerville (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #705266 at 936 US Highway 22, Somerville, NJ 08876. The role focuses on helping both wholesale and retail customers, answering product questions, and recommending solutions to maximize satisfaction and sales.

Responsibilities include processing transactions, stocking and displaying products, tinting and mixing as needed, and ensuring accurate, up-to-date product knowledge.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust with wholesale and retail customers.
• Process sales transactions accurately and per policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Stock shelves, pull products, and set up displays; maintain clean store equipment.
• Remain knowledgeable on products and discuss available options.
• Comply with inventory control procedures and suggest ways to improve sales.

Skills

English fluency

Spanish fluency

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #705266 at 936 US Highway 22, Somerville, NJ 08876. The role focuses on helping both wholesale and retail customers, answering product questions, and recommending solutions to maximize satisfaction and sales.

Responsibilities include processing transactions, stocking and displaying products, tinting and mixing as needed, and ensuring accurate, up-to-date product knowledge.