Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; West Fargo (ND); On-site; USD 20,480 - 29,168; Full time

Job summary

The Sherwin-Williams Company is seeking a full-time Customer Service Specialist to work at stores within a 15 mile radius of Fargo, ND. Starting pay is $18.02 per hour, with responsibilities including assisting customers, handling sales transactions, and maintaining product displays.

Ideal candidates are bilingual (English/Spanish), have a valid driver’s license, and can lift up to 50–70 lbs. Flexible hours, including evenings and weekends, are required.

Qualifications

• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Driver's license required.
• Able to lift 50–70 lbs.
• Flexible schedule including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and by phone, determine needs and present suitable products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products as needed to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

English proficiency

Spanish proficiency

Driver's license

Physical lifting ability 50–70 lbs

Flexible schedule

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a full-time Customer Service Specialist to work at stores within a 15 mile radius of Fargo, ND. Starting pay is $18.02 per hour, with responsibilities including assisting customers, handling sales transactions, and maintaining product displays.

Ideal candidates are bilingual (English/Spanish), have a valid driver’s license, and can lift up to 50–70 lbs. Flexible hours, including evenings and weekends, are required.