Bilingual Paint & Customer Service Specialist

Sherwin-Williams; Fredericksburg (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Sherwin-Williams in Fredericksburg, TX is seeking Customer Service Specialists to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. This role emphasizes maximizing client satisfaction and maintaining high quality and displays at the store.

Responsibilities include assisting in person and over the phone, processing transactions, stocking and tinting products, and meeting sales goals. Evening/weekend availability required.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship now or in the future.
• Able to read, write, comprehend and communicate in English.
• Able to read, write, comprehend and communicate in Spanish.
• Lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain in-stock and presentable condition in assigned areas.

Skills

Bilingual EN/ES

Customer service

Sales oriented

Reading & communication

Education

High School diploma or GED

Job description

Sherwin-Williams in Fredericksburg, TX is seeking Customer Service Specialists to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. This role emphasizes maximizing client satisfaction and maintaining high quality and displays at the store.

Responsibilities include assisting in person and over the phone, processing transactions, stocking and tinting products, and meeting sales goals. Evening/weekend availability required.