Bilingual Paint & Customer Service Associate (Spanish)

The Sherwin-Williams Company; Manassas (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

The Sherwin-Williams Company Store Associate location in Manassas, VA is seeking a customer-focused team member to greet customers, determine needs, and recommend the right Sherwin-Williams products. You will assist in-store and over the phone, process transactions, and help maintain stock, displays, and overall store presentation.

You must be fluent in English and Spanish, able to lift up to 70 lbs, and available to work evenings and weekends.

Qualifications

• Experience in retail sales and customer service.
• Ability to read and communicate in English and Spanish.
• Willingness to lift up to 50 lbs and occasionally 70 lbs.
• Able to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

The Sherwin-Williams Company Store Associate location in Manassas, VA is seeking a customer-focused team member to greet customers, determine needs, and recommend the right Sherwin-Williams products. You will assist in-store and over the phone, process transactions, and help maintain stock, displays, and overall store presentation.

You must be fluent in English and Spanish, able to lift up to 70 lbs, and available to work evenings and weekends.