Paint & Retail Customer Specialist — Delivery & Tinting

The Sherwin-Williams Company; Lansdale (Montgomery County); On-site; USD 17,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company is hiring a Customer Service Specialist for Store #5111 in Lansdale, PA. You will assist customers in person and by phone, determine needs, and recommend the right Sherwin-Williams products and services to meet their goals.

You will handle sales transactions, aim to meet monthly and yearly targets, maintain stock and displays, and stay up-to-date on product features. Prior retail or paint-sales experience is favored, and the role may require occasional lifting and

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted driver's license.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Spanish language ability preferred; bilingual helpful.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service experience

Spanish language ability

Driver's license

Retail/sales experience

Communication skills

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is hiring a Customer Service Specialist for Store #5111 in Lansdale, PA. You will assist customers in person and by phone, determine needs, and recommend the right Sherwin-Williams products and services to meet their goals.

You will handle sales transactions, aim to meet monthly and yearly targets, maintain stock and displays, and stay up-to-date on product features. Prior retail or paint-sales experience is favored, and the role may require occasional lifting and