Bilingual Paint & Customer Experience Specialist

The Sherwin-Williams Company; Gainesville (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #707732 in Gainesville, TX. You will assist customers with product selection, process sales, and maintain a clean, well-stocked store while meeting sales goals and ensuring high customer satisfaction.

Role requires bilingual English/Spanish communication, readiness to handle cash transactions, and adherence to safety and store policies. Evening and weekend shifts may be included based on business needs.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition in assigned areas.
• Communicate product features and options to customers and discuss available alternatives.

Skills

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #707732 in Gainesville, TX. You will assist customers with product selection, process sales, and maintain a clean, well-stocked store while meeting sales goals and ensuring high customer satisfaction.

Role requires bilingual English/Spanish communication, readiness to handle cash transactions, and adherence to safety and store policies. Evening and weekend shifts may be included based on business needs.