Bilingual Paint & Customer Care Specialist

The Sherwin-Williams Company; Lakewood (CA); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #1162 in Lakewood, CA. You will work closely with customers, determine their needs, recommend products, handle transactions, and help meet store sales goals.

This full-time role requires English and Spanish communication, a valid driver's license, the ability to lift up to 50–70 lbs, and flexibility to work evenings and weekends. Training on products and inventory control is provided.

Qualifikationen

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work evenings and weekends
• If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Kenntnisse

Customer service

Spanish language

Cash handling

Retail sales

Communication skills

Ausbildung

High School Diploma

Tools

Cash register

Tinting equipment

Jobbeschreibung

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #1162 in Lakewood, CA. You will work closely with customers, determine their needs, recommend products, handle transactions, and help meet store sales goals.

This full-time role requires English and Spanish communication, a valid driver's license, the ability to lift up to 50–70 lbs, and flexibility to work evenings and weekends. Training on products and inventory control is provided.