Bilingual Ophthalmology Front Desk Receptionist

Houston Eye Associates; Houston (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Continuing Education

Paid Time Off

Bereavement Leave

Medical benefits

Dental benefits

401(k)

Life Insurance

Eye care discounts

Job summary

Houston Eye Associates is seeking a capable front desk Receptionist to support patients in person and by phone. You’ll check-in/out, schedule appointments, verify insurance, process payments, and maintain a courteous, patient-focused environment.

The role requires one year of office experience, bilingual Spanish, and preferred ophthalmology experience. Travel to Gramercy location twice weekly may be required.

Qualifications

• High School Diploma or equivalent.
• 1 year office experience; 2 years medical office preferred; bilingual Spanish required; ophthalmology experience a plus.
• Excellent patient service and communication skills.

Responsibilities

• Greet patients and guests with a smile and helpful manner.
• Assist patients with check-in/check-out and scheduling.
• Verify insurance and determine if prior authorizations or referrals are required.
• Process payments and copays; update patient demographics.
• Triage incoming calls and direct messages; provide directions as needed.
• Travel to Gramercy location twice weekly for front desk coverage.

Skills

Customer service

Communication

Bilingual Spanish

Phone handling

Education

High School Diploma

Job description

Houston Eye Associates is seeking a capable front desk Receptionist to support patients in person and by phone. You’ll check-in/out, schedule appointments, verify insurance, process payments, and maintain a courteous, patient-focused environment.

The role requires one year of office experience, bilingual Spanish, and preferred ophthalmology experience. Travel to Gramercy location twice weekly may be required.