Bilingual Operations Specialist - Client Solutions

Harvard Business Publishing

Boston (MA)

Ibrido

USD 39.000 - 44.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

Harvard Business Publishing (HBP) seeks an Operations Specialist to support client engagements for leadership development solutions. In this hybrid, 6-month contract based in Brighton, MA, you will help plan, coordinate, and deliver project activities across the lifecycle, partnering with teams to ensure high-quality, scalable client deliverables.

You’ll work in a fast-paced environment, owning tasks, managing priorities, and troubleshooting issues.

Competenze

Fluent in English and Spanish with strong written and verbal communication skills.
Experience as a coordinator, operations, project support, client support, or similar role.
Ability to collaborate across teams and work independently to deliver tasks.
Excellent organizational skills and ability to manage multiple priorities.
Customer- and stakeholder-focused mindset with proactive problem solving.

Mansioni

Support delivery of client solutions, taking ownership of assigned work and deliverables.
Coordinate with cross-functional project teams on client engagements and internal initiatives.
Plan and deliver project activities while managing timelines and risks.
Use tools and processes to execute work efficiently and troubleshoot issues.
Maintain product, process, and technical documentation and enablement plans.
Identify ideas to improve workflows and the client experience.
Build and share knowledge to support team delivery.