Bilingual Operations Specialist - Background Checks

First Advantage Global operating Centre; United States; Remote; USD 40,000 - 50,000; Full time

Job summary

First Advantage is seeking an Associate Operations Specialist who will provide administrative, operational and support activities for all products and services. You will initiate background checks, communicate with clients and institutions, and resolve process issues across the EMEA region.

The role requires meticulous data entry, strong time management, and proficiency with MS Office. Fluency in English and Spanish is essential for success in a multicultural, team‑oriented environment.

Qualifications

• Excellent data entry skills and attention to detail.
• Ability to prioritise conflicting tasks and manage time.
• PC literate with MS Office proficiency.
• Fluent in English and Spanish.

Responsibilities

• Provide administrative and operational support for all products and services.
• Coordinate with clients and internal teams to resolve issues.
• Process checks and data in accordance with client requirements.
• Communicate with companies and institutions across EMEA via email/phone.
• Complete mandatory training including GDPR and privacy.
• Ensure compliance with data protection and privacy laws.

Skills

Fluent in English

Fluent in Spanish

Data entry skills

Time management

MS Office

Attention to detail

Problem solving

Tools

Microsoft Office

Job description

First Advantage is seeking an Associate Operations Specialist who will provide administrative, operational and support activities for all products and services. You will initiate background checks, communicate with clients and institutions, and resolve process issues across the EMEA region.

The role requires meticulous data entry, strong time management, and proficiency with MS Office. Fluency in English and Spanish is essential for success in a multicultural, team‑oriented environment.