Global Operations Associate — Multilingual (Romanian/French)

Sterling Check Corp.; Atlanta (GA); Remote; USD 42,000 - 64,000; Full time

Job summary

First Advantage, headquartered in Atlanta, GA, is seeking an Associate Operations Specialist to provide administrative, operational and support activities for our background check products and services across the EMEA region.

You will initiate background checks, communicate with educational institutions and professional bodies, process results, resolve issues, and ensure data privacy and GDPR compliance, while delivering accurate, timely service in a multicultural team.

Qualifications

• Excellent data entry skills with high accuracy and quality.
• Strong prioritisation and time management to handle multiple tasks.
• Proficient with Microsoft Office and enterprise data systems.

Responsibilities

• Initiating a range of background checks through third-party services and internal systems.
• Communicating with companies, educational institutions, and professional bodies across EMEA via email and phone.
• Processing check results in accordance with client requirements and privacy rules.
• Collaborating with clients and candidates to resolve process issues.
• Reviewing case files to ensure high-quality, accurate service.
• Responding to emails and calls promptly and obtaining feedback for quality control.
• Operate in a multicultural, performance-driven environment and complete GDPR/privacy training.

Skills

Data entry

Time management

MS Office

Attention to detail

Tools

Microsoft Office

Job description

First Advantage, headquartered in Atlanta, GA, is seeking an Associate Operations Specialist to provide administrative, operational and support activities for our background check products and services across the EMEA region.

You will initiate background checks, communicate with educational institutions and professional bodies, process results, resolve issues, and ensure data privacy and GDPR compliance, while delivering accurate, timely service in a multicultural team.