Bilingual Operations Manager

Kelly Services; El Paso (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

Holiday pay

Transit benefit

Retirement plan

Job summary

Kelly Services is seeking an Operations Manager to lead an automotive distribution warehouse in Santa Teresa, NM. The role focuses on hands-on leadership, process improvements, and strong customer relationships to keep daily operations running smoothly.

You will supervise a team, coordinate staffing, monitor KPIs, and drive continuous improvement in a fast-paced, safety-conscious environment.

Qualifications

• Leadership experience in warehouse or operations.
• Experience with staffing, onboarding, and performance management.
• Strong communication and problem-solving skills.
• Bilingual English/Spanish desirable.

Responsibilities

• Lead daily warehouse operations to meet productivity, quality, and safety standards.
• Coach, train, onboard, and manage performance of staff.
• Coordinate staffing, schedules, and workload for efficient operations.
• Build strong relationships with customers, employees, and internal partners.
• Monitor KPIs and service level requirements and drive improvements.

Skills

Leadership

Warehouse operations

Staffing & scheduling

Coaching & training

Customer relationships

Problem solving

MS Office (Excel)

Education

Business degree or equivalent

Tools

Excel

Word

PowerPoint

Job description

Operations Manager – Automotive Distribution Warehouse (Santa Teresa, NM)

Full-Time | Monday–Friday | 8:00 AM–4:30 PM

Are you a hands‑on leader who knows how to keep warehouse operations running smoothly while building a strong, motivated team?

We're looking for an Operations Manager to oversee daily operations at an 11,000-square-foot automotive distribution warehouse. This is an exciting opportunity for someone who enjoys leading people, improving processes, solving problems, and building strong customer relationships.

You'll play a key role in coordinating warehouse activities, supporting employees, ensuring service expectations are met, and making sure everything runs efficiently and safely.

What you'll be doing

• Lead and supervise daily warehouse operations, ensuring productivity, quality, and safety standards are met.

• Manage and support employees through coaching, training, onboarding, and performance management.

• Coordinate staffing, schedules, and daily workload to keep operations running efficiently.

• Build strong relationships with customers, employees, and internal business partners.

• Monitor operational performance, KPIs, and service‑level expectations.

• Identify opportunities to improve processes, reduce costs, and increase productivity.

• Oversee administrative responsibilities, including payroll reconciliation, invoices, and expense tracking.

• Develop work instructions, operational procedures, and communication practices.

• Support continuous improvement initiatives, team development, and employee retention.

What we're looking for

• Previous leadership or people‑management experience.

• Experience in warehouse, distribution, manufacturing, or industrial operations.

• Strong understanding of daily warehouse workflows and operational coordination.

• Excellent communication, organizational, and problem‑solving skills.

• Ability to manage competing priorities and make decisions in a fast‑paced environment.

• Experience with staffing, employee development, and performance management.

• Strong customer‑service and relationship‑building abilities.

• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.

• A business‑related degree OR 3–5 years of equivalent relevant experience.???????Bilingual English/Spanish

Schedule & Compensation

• Schedule: Monday–Friday, 8:00 AM–4:30 PM

• Employment: Full‑Time

• Pay: To be determined based on experience.

Why consider this opportunity?

• Monday–Friday schedule – enjoy your evenings and weekends!

• A hands‑on leadership position where you can make a real impact.

• Opportunity to lead a close-knit team and influence operational improvements.

• A dynamic automotive distribution environment.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI‑powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and affirmative action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.