Bilingual Onsite Supervisor

Surge; Hartford City (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Surge Staffing in Hartford City, IN, seeks a Bilingual Onsite Supervisor to manage temporary staffing needs for a key client. You will match temporaries to customer requirements and ensure excellent service to both client and staff.

The role requires bilingual Spanish and English, supervisory experience, and solid administrative skills. Weekly hours are Monday–Friday, 6am–2pm, with on-site responsibilities at the client facility.

Qualifications

• High School diploma required.
• Proven leadership in a previous managerial role.
• Exceptional customer service and ability to build partnerships.
• 1–2 years supervisory or 3–5 years in customer service experience.
• Strong communication and customer service skills.
• Administrative skills and ability to perform background checks (I-9, E-Verify).
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Meet temporary help and training needs of a major SURGE client.
• Deliver high quality service to customer and temporary employees.
• Develop and retain business by providing outstanding customer service.
• Perform a variety of administrative tasks supporting quality service and performance.
• Monitor attendance of employees.
• Process and assist with Workers’ Compensation claims; reconcile invoices.

Skills

Leadership

Customer Service

Communication

Administrative Skills

Background Checks

MS Office

Education

High School Diploma

Tools

MS Word

Excel

PowerPoint

Outlook

Internet

Job description

Surge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions.

The Bilingual Onsite Supervisor is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position:

1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs

2) develops and retains business by providing outstanding customer service

3) performs a variety of administrative tasks that support the overall mission of quality service and performance. Additionally, the On-Site Supervisor may supervise one or more On-site Staffing Specialists.

Work Hours: Monday to Friday 6am-2pm

** Must Be Able To Speak, Read, And Write Fluent Spanish And English **

PRIMARY FUNCTIONS & RESPONSIBILITIES

• Effectively meeting the temporary help and/or training needs of a major SURGE Client
• Delivers high quality service to the customer and temporary employees
• Develops and retains business by providing outstanding customer service
• Performs a variety of administrative tasks
• Monitor attendance of employees
• Process and assist with Workers Compensation claims
• Reconcile invoices from all vendors
• Other duties as assigned

QUALIFICATIONS AND SKILLS

• High School diploma required
• Proven leadership/success in a previous managerial role
• Exceptional customer service skills and the ability to build/enhance successful business partnerships
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
• Must have great communication and customer service skills
• Must have administrative skills
• Experience in performing background checks, I 9, and E Verify
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet

EQUAL OPPORTUNITY EMPLOYER

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Job Type: Full-time