Bilingual Onboarding Specialist

Thompson Concrete; Kentucky; On-site; USD 45,000 - 60,000; Full time

Job summary

Thompson Concrete is seeking an Onboarding Specialist to partner with Recruiting and HR to ensure a compliant, smooth new hire onboarding experience. This role reports to the Recruitment Manager and coordinates across departments to welcome new employees.

Responsibilities include managing pre-employment steps, I-9/W-4, benefits enrollment, Spanish onboarding, and maintaining accurate records in the HRIS. Strong organizational skills and bilingual English/Spanish are essential.

Qualifications

• Associates degree preferred in HR, business administration, or related field.
• 2+ years of HR, recruiting, or administrative experience preferred.

Responsibilities

• Follows Mission, Vision, Values.
• Coordinates onboarding for all newly hired employees from offer acceptance through their first day.
• Guides new hires through onboarding and ensures all required employment documentation is completed accurately and on time.
• Serves as primary point of contact for new hires, answering questions and providing support throughout onboarding.
• Schedules and monitors pre-employment requirements including drug screenings, background checks, and MVR requests.
• Verifies employment eligibility documentation and processes new hires through E-Verify.
• Assists new hires in completing onboarding paperwork (I-9, W-4, Direct Deposit, benefits enrollment).
• Conducts weekly new hire orientations in Spanish as needed.
• Maintains employee information in HRIS and onboarding systems with data accuracy and confidentiality.
• Coordinates onboarding schedules with hiring managers and department leaders.
• Performs general HR administrative duties and supports onboarding projects and process improvements.
• Provides verbal and written translation between English and Spanish as needed.
• Performs other duties as assigned.

Skills

Organizational skills

Written and verbal communication

Confidentiality

Problem-solving

Interpersonal skills

Microsoft Office Suite

Multitasking

Bilingual English/Spanish

Education

Associate's degree in Human Resources / Business Administration

Tools

Microsoft Office Suite

Job description

Job Summary:

The Onboarding Specialist works closely with Recruiting, hiring managers, and the Human Resources team to ensure a seamless onboarding experience and compliance with all pre-employment and new hire processes. This position reports directly to the Recruitment Manager.

Duties/Responsibilities:

• Follows Mission, Vision, Values
• Coordinates onboarding for all newly hired employees from offer acceptance through their first day.
• Guides new hires through the onboarding process and ensures all required employment documentation is completed accurately and on time.
• Serves as the primary point of contact for new hires, answering questions and providing support throughout the onboarding process.
• Schedules and monitors all pre-employment requirements, including drug screenings, background checks, and Motor Vehicle Record (MVR) requests.
• Verifies all required employment eligibility documentation is received and accurately completed to process new hires through E-Verify.
• Assists new hires in completing and understanding all onboarding paperwork, including Form I-9, Form W-4, Direct Deposit Authorization, benefits enrollment, and other required onboarding documents.
• Conducts weekly new hire orientations in Spanish as needed to ensure Spanish-speaking employees fully understand company policies, procedures, safety requirements, and available benefits.
• Maintains employee information within the HRIS and onboarding systems, ensuring data accuracy and confidentiality.
• Coordinates onboarding schedules with hiring managers and department leaders.
• Performs general administrative duties to support Human Resources operations, including maintaining records, preparing documents, and scheduling meetings.
• Assists with HR projects and process improvements related to onboarding and employee experience.
• Provides verbal and written translation between English and Spanish as needed.
• Performs other duties as assigned.

Required Skills/Abilities:

• Exceptional organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Strong problem-solving and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to manage multiple tasks in a fast-paced environment.
• Must be bilingual in English and Spanish (written and verbal).
• Strong attention to detail.

Education and Experience:

• Associate's degree in Human Resources, Business Administration, or related field preferred.
• (OR) 2+ years of Human Resources, recruiting, or administrative experience preferred.

Physical Requirements:

• Prolonged periods of sitting.
• Ability to reach, bend, or stoop.
• Occasional standing and walking within the office environment.
• Ability to lift and carry up to 15 pounds.

Mission, Vision, Values:

• By honoring God, our Thompson Family of Companies will become the nationally preferred construction provider.
• To entrust and empower our team to create the best experience for clients, communities, and families.
• We will build lasting relationships based on:
  • Faith – Walk the path of obedience with a conviction for giving back to our community near and afar.
  • Safety – Commit to the health and wellbeing of ourselves and those around us through adherence to our safety policies to ensure every team member goes home safely to their families every day.
  • Integrity – Live a "no excuses" existence, taking responsibility for our actions while appropriately recognizing others for their contributions.
  • Quality – Strive for continuous improvement to ensure the highest level of long-lasting craftsmanship.
  • Teamwork – Recognize the exponential value of "many" over "individual" to reach our goals.
  • Trust – Be loyal to our teammates to the degree they know we are dedicated to having their backs.
  • Respect – Treat others the way they deserve to be treated, lifting them up in times of need and appreciating their efforts.
  • Empowerment – Entrust and equip our team members to reach their full leadership potential through mentorship, training, and patience.