Bilingual On-Site Warehouse Liaison - 3rd Shift (11pm–7am)

Traba; Harrisburg (Dauphin County); On-site; USD 25,000 - 33,000; Full time

Job summary

Traba is seeking a Customer On-Site for a 3rd shift (Sunday - Thursday, 11 PM – 7 AM) to be the main liaison between Traba’s workforce and the client’s on-site leadership. You will manage day-to-day worker support, onboarding, scheduling, and ensure professional communication among workers, site supervisors, and Traba's operations team.

In a fast-paced warehouse setting, you will build relationships, coordinate interviews and start dates, assist with clock-ins and pay questions, escalate issues

Qualifications

• High School Diploma or equivalent.
• 1–2+ years in operations or customer-facing environments.
• Strong interpersonal, verbal, and written communication skills.
• Professional demeanor to represent Traba with workers and client stakeholders.
• Organized and detail-oriented; proactive problem solving.
• Comfortable in fast-paced warehouse environments.

Responsibilities

• Build relationships with site supervisors and workers; serve as primary relationship owner.
• Coordinate onboarding, interviews, and start schedules; oversee vetting and onboarding end-to-end.
• Assist workers with clock-ins, pay questions, and performance feedback; escalate issues as needed.
• Bridge communications between client site, Traba Ops, and Worker Support teams; report updates clearly.
• Identify and address worker performance concerns; handle incident management and escalations.
• Support day-to-day site operations, staffing coverage, and PPE distribution.
• Identify wallet expansion opportunities within the account.

Skills

Bilingual communication

Customer-facing

Interpersonal skills

Organizational skills

Education

High School Diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Traba is seeking a Customer On-Site for a 3rd shift (Sunday - Thursday, 11 PM – 7 AM) to be the main liaison between Traba’s workforce and the client’s on-site leadership. You will manage day-to-day worker support, onboarding, scheduling, and ensure professional communication among workers, site supervisors, and Traba's operations team.

In a fast-paced warehouse setting, you will build relationships, coordinate interviews and start dates, assist with clock-ins and pay questions, escalate issues