Bilingual On-Camera Automotive Video Advisor

Charlie Clark Auto Group; Brownsville (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Charlie Clark Auto Group is seeking a full-time Automotive Video Advisor to film and explain vehicle service updates directly to customers. You will work with technicians to document diagnostics, progress, and recommendations, speaking clearly on camera and maintaining a professional presence.

Fluent in English and Spanish, you should be comfortable learning automotive terminology, using a smartphone or camera, and communicating with customers throughout the repair process.

Qualifications

• Fluent in English and Spanish (spoken and written).
• High School Diploma or GED or equivalent.
• Automotive knowledge or experience preferred.
• Customer service experience preferred.
• Comfort using smartphones, video equipment, and basic computer applications.
• Comfort learning and using dealership/service management software.
• Valid Texas Driver's License and clean driving record.
• Professional demeanor and appearance.

Responsibilities

• Film yourself providing professional video updates on customer vehicles.
• Conduct and document video vehicle inspections and walkarounds.
• Explain mechanical and diagnostic findings in simple, customer-friendly language.
• Communicate current vehicle status throughout the repair process.
• Explain technician recommendations and required repairs.
• Work closely with technicians to understand findings and repair recommendations.
• Translate technical terminology for customers.
• Capture photos and video of vehicle concerns and repairs.
• Maintain timely, accurate updates for customers.
• Maintain a professional, friendly on-camera presence.
• Follow up with customers on inspection findings and status.

Skills

On-camera delivery

Bilingual English/Spanish

Verbal communication

Customer service

Professional appearance

Independent work

Multitasking

Teamwork

Detail oriented

Confidence on camera

Education

High School Diploma or GED

Automotive knowledge/experience

Tools

Dealership software

Smartphones/video equipment

Job description

Charlie Clark Auto Group is seeking a full-time Automotive Video Advisor to film and explain vehicle service updates directly to customers. You will work with technicians to document diagnostics, progress, and recommendations, speaking clearly on camera and maintaining a professional presence.

Fluent in English and Spanish, you should be comfortable learning automotive terminology, using a smartphone or camera, and communicating with customers throughout the repair process.