Bilingual Automotive Service Advisor - Growth & Training

Feldman Automotive; Worthington (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with company match

Paid time off

Job summary

Feldman Automotive & Mark Wahlberg Automotive in Columbus, OH is seeking a bilingual (English/Spanish) Service Advisor to join a fast-paced, customer-focused team. This role emphasizes proactive communication, accurate service orders, and diligent follow-up to ensure satisfaction.

Ideal candidates bring strong customer service skills, attention to detail, and the ability to multitask in a dynamic dealership setting. Growth opportunities and comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and accuracy.
• Proficient in basic computer skills.
• Previous experience in a service or hospitality role preferred.

Responsibilities

• Greet customers and provide them with a warm welcome.
• Listen actively to customer concerns and needs.
• Schedule appointments and manage service requests.
• Advise customers on recommended service and repair options.
• Prepare service orders and ensure accurate billing.
• Follow up with customers to ensure satisfaction and address any additional concerns.
• Maintain a clean and organized service area.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Feldman Automotive & Mark Wahlberg Automotive in Columbus, OH is seeking a bilingual (English/Spanish) Service Advisor to join a fast-paced, customer-focused team. This role emphasizes proactive communication, accurate service orders, and diligent follow-up to ensure satisfaction.

Ideal candidates bring strong customer service skills, attention to detail, and the ability to multitask in a dynamic dealership setting. Growth opportunities and comprehensive benefits are offered.