Bilingual Office Coordinator — In-Office (Houston)

Halo Doors Inc; Houston (TX); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Paid time off

Health insurance

Paid holidays

Job summary

You will answer calls, book service jobs, greet clients, process payments, and support the team, using bilingual English/Spanish daily to ensure every client feels taken care of.

The position offers benefits including health insurance, 401(k) with company match, paid time off, and paid holidays.

Qualifications

• Fluent bilingual (English and Spanish)—this is required.
• Strong customer service instincts and solid general admin skills.
• Ability to juggle multiple tasks accurately and with a helpful attitude.
• Solid computer skills-ability to learn quickly and adapt.

Responsibilities

• Answer incoming calls with warmth and professionalism, book service jobs, and keep our schedule moving.
• Greet clients when they arrive to meet sales staff in the largest overhead door showroom in Houston.
• Clarify and classify calls that need review in ServiceTitan.
• Process payments, pull payment details from the lockbox, and handle deposit invoices for clients.
• Enter invoices against purchase orders and support general administrative workflow.
• Handle third-party jobs for builder and property management accounts.
• Be the reliable, upbeat point of contact who keeps things organized and customers happy.

Skills

Bilingual English/Spanish

Customer service

General admin skills

Multi-tasking

Tools

ServiceTitan

Job description

You will answer calls, book service jobs, greet clients, process payments, and support the team, using bilingual English/Spanish daily to ensure every client feels taken care of.

The position offers benefits including health insurance, 401(k) with company match, paid time off, and paid holidays.