BILINGUAL OFFICE COORDINATOR NORTHWEST HOUSTON

Halo Doors Inc; Houston (TX); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Paid time off

Health insurance

Paid holidays

Job summary

You will answer calls, book service jobs, greet clients, process payments, and support the team, using bilingual English/Spanish daily to ensure every client feels taken care of.

The position offers benefits including health insurance, 401(k) with company match, paid time off, and paid holidays.

Qualifications

• Fluent bilingual (English and Spanish)—this is required.
• Strong customer service instincts and solid general admin skills.
• Ability to juggle multiple tasks accurately and with a helpful attitude.
• Solid computer skills-ability to learn quickly and adapt.

Responsibilities

• Answer incoming calls with warmth and professionalism, book service jobs, and keep our schedule moving.
• Greet clients when they arrive to meet sales staff in the largest overhead door showroom in Houston.
• Clarify and classify calls that need review in ServiceTitan.
• Process payments, pull payment details from the lockbox, and handle deposit invoices for clients.
• Enter invoices against purchase orders and support general administrative workflow.
• Handle third-party jobs for builder and property management accounts.
• Be the reliable, upbeat point of contact who keeps things organized and customers happy.

Skills

Bilingual English/Spanish

Customer service

General admin skills

Multi-tasking

Tools

ServiceTitan

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Paid time off

We're looking for a high-energy, people-first Office Coordinator who thrives on helping customers and keeping operations running smoothly. (THIS IS NOT A REMOTE POSITION)

Halo Overhead Doors has been Houston's go-to overhead door expert since 1991. We sell and install top quality commercial and residential overhead doors and we are home to the largest overhead door showroom in Houston!

This is a hands-on role at the heart of our overhead door business - answering calls, booking jobs, supporting the team, and making sure clients feel taken care of every step of the way.

Use your bilingual English/Spanish skills on a daily basis while you:

• Answer incoming calls with warmth and professionalism, book service jobs, and keep our schedule moving
• Greet clients when they arrive to meet sales staff in the largest overhead door showroom in Houston
• Clarify and classify calls that need review in ServiceTitan
• Process payments, pull payment details from the lockbox, and handle deposit invoices for clients
• Enter invoices against purchase orders and support general administrative workflow
• Handle third-party jobs for builder and property management accounts
• Be the reliable, upbeat point of contact who keeps things organized and customers happy

Who You Are You're naturally outgoing, thick-skinned, and quick on your feet. Helping people isn't something you have to force-it's just who you are. You stay calm under pressure, think on your feet, and jump in where needed instead of waiting to be told. You bring steady energy, a positive attitude, and a drama-free approach to work and life. You're ready to learn, adapt quickly, and take pride in doing the job well.

Must-haves:

• Fluent bilingual (English and Spanish)—this is required
• Strong customer service instincts and solid general admin skills
• Ability to juggle multiple tasks accurately and with a helpful attitude
• Solid computer skills-ability to learn quickly and adapt

Highly preferred:

• ServiceTitan experience (we'll train the right person if you don't have it yet)
• Overhead or Construction related experience

What We Offer

• Health insurance
• Paid time off
• 401(k) with company match
• Paid holidays

A role where your energy, reliability, and bilingual skills make a real daily impact If you're the kind of person who lights up when you can solve a problem, support a customer, or keep the team moving—and you want a steady role where your contributions matter, We'd love to hear from you. Ready to bring your energy and skills to a team that values reliability, hustle, and genuine helpfulness? Please note: This role is an IN OFFICE position.