Resident Services & Administrative Assistant

BURBANK HOUSING DEVELOPMENT CORP; San Francisco (CA); On-site; USD 52,000 - 56,000; Full time

Job summary

Burbank Housing Development Corp in San Francisco, CA is seeking an Administrative Assistant to support Resident Managers with applicant and resident file processing to ensure eligibility compliance.

The role also involves answering phones, handling rent payments, processing work orders in Yardi, and assisting with documentation for property management. A High School Diploma is required, with 1–2 years of clerical experience preferred.

Qualifications

• High School Diploma required.
• Associate’s Degree or Certificate in Administrative Services or Business Administration required.
• 1-2 years of clerical/administrative experience preferred.

Responsibilities

• Serve as receptionist and answer phones/emails when needed.
• Receive and review resident applications for completeness and show units when rent ready.
• Process eligible applicants per program guidelines (TCAC, USDA, CHFA, HUD, RHCP).
• Accept rent payments in person and secure funds as instructed.
• Review and enter work orders in Yardi; post 24-hour notices.
• Perform other duties as assigned.

Skills

Commitment & mission alignment

Team collaboration

Effective communication

Multi-tasking

Confidentiality

Time management

Initiative

Education

High School Diploma

Associate’s Degree / Certificate in Admin Services or Business Admin

Tools

Microsoft Office

Windows 10

Job description

Burbank Housing Development Corp in San Francisco, CA is seeking an Administrative Assistant to support Resident Managers with applicant and resident file processing to ensure eligibility compliance.

The role also involves answering phones, handling rent payments, processing work orders in Yardi, and assisting with documentation for property management. A High School Diploma is required, with 1–2 years of clerical experience preferred.