Bilingual Office Assistant II - Operations & HR Support

OPERATIONS; Houston (TX); On-site; USD 27,000 - 33,000; Full time

Job summary

Office Assistant II, Operations at Cypress-Fairbanks Independent School District in Houston is seeking a detail-oriented professional to support daily administrative functions for the Operations department. The role requires bilingual English/Spanish and strong customer service skills.

Responsibilities include handling incoming calls on the Spanish line, data entry, scheduling, onboarding tasks, and coordinating communications with staff.

Qualifications

• High School Diploma or GED required.
• Proficient in Microsoft Word, Excel, Access, etc.
• Strong organizational, communication, and interpersonal skills.

Responsibilities

• Answer and respond to incoming calls on the Spanish Line; route to staff.
• Maintain office equipment and sign-in processes; provide clerical support.
• File, store, and scan documents; ensure legibility of scans.
• Assist managers with interpretations and translations as needed.
• Assist with applicant support, scheduling, onboarding tasks, and events.
• Track daily call-in absences and email to Operations team.
• Monitor letters and coordinate timely processing.
• Prepare and track open enrollment campus transfers and letters.
• Distribute retirement checklists; assist scheduling retirement appointments.
• Support HR in reviewing forms and track completion.
• Develop and maintain instruction sheets and guides.
• Regular and reliable attendance is essential; perform other duties.

Skills

Organizational skills

Communication skills

Bilingual English/Spanish

Leadership ability

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Access

Job description

Office Assistant II, Operations at Cypress-Fairbanks Independent School District in Houston is seeking a detail-oriented professional to support daily administrative functions for the Operations department. The role requires bilingual English/Spanish and strong customer service skills.

Responsibilities include handling incoming calls on the Spanish line, data entry, scheduling, onboarding tasks, and coordinating communications with staff.