Bilingual Office Assistant - DREAMers & Latine Programs

IMDiversity; Portland (OR); On-site; USD 47,000 - 48,000; Full time

Benefits offered by this job

Bilingual differential (5%)

Job summary

Portland Community College (PCC) in Portland, OR seeks a DREAMers and Latine Student Success Office Assistant II to provide bilingual administrative support for CALI and URC programs. The role focuses on front-line operations, student engagement, and outreach to ensure equity and belonging for Latine and other underserved students.

Based at Rock Creek Campus with occasional travel, the position requires strong bilingual skills, cultural responsiveness, and experience in multicultural

Qualifications

• High school diploma or equivalent.
• Three (3) years of general office experience. (Up to two years may be substituted with college/business school training.)
• Experience working in multicultural and/or multilingual environments.
• Bilingual and biliterate in Spanish and English is required for this position.

Responsibilities

• Greet students and visitors to the DREAMers Resource Center and CALI program, in person and virtually, providing a welcoming and culturally affirming environment.
• Respond to inquiries in English and Spanish, and assist students and families in navigating college services and accessing appropriate supports.
• Schedule appointments for students with the Coordinator, legal service providers, or campus/community partners.
• Support the coordination and logistics of events, including legal clinics, family nights, Know Your Rights workshops, student leadership meetings, and CALI outreach activities.
• Assist in preparing bilingual communication materials (flyers, email campaigns, newsletters, and social media posts) for both DRC and CALI initiatives.
• Maintain organized records of student contacts, event participation, and services accessed, and support data entry and tracking in spreadsheets or databases, such as Banner.
• Assist with room reservations, event set-up, material preparation, and coordination of student and family workshops.
• Translate documents and support Spanish-language communication as needed for outreach to families and community members.
• Help manage basic budget tracking for student supplies, event materials, and emergency aid documentation under the guidance of the Coordinator.
• Provide administrative support in managing email inboxes, calendars, inventory, filing systems, and web-based content for both DRC and CALI.
• Support onboarding, scheduling, and informal supervision of student workers and volunteers assisting in either program.
• Actively collaborate with departments such as Financial Aid, Admissions, Multicultural Centers, and Student Life to support program referrals and student success.
• Attend college trainings, staff meetings, and relevant committee meetings related to student support and equity.

Skills

Bilingual Spanish/English

Data entry

Record management

Google Workspace

Banner

Workday

Microsoft Office

Event coordination

Customer service

Scheduling

Education

High school diploma or equivalent

Tools

Banner

Workday

Google Workspace

Microsoft Office

Canva

Job description

Portland Community College (PCC) in Portland, OR seeks a DREAMers and Latine Student Success Office Assistant II to provide bilingual administrative support for CALI and URC programs. The role focuses on front-line operations, student engagement, and outreach to ensure equity and belonging for Latine and other underserved students.

Based at Rock Creek Campus with occasional travel, the position requires strong bilingual skills, cultural responsiveness, and experience in multicultural