Bilingual Ob/Gyn Patient Services Specialist I

Utmb; Pearland (TX); Vor Ort; USD 38.000 - 45.000; Vollzeit

Zusammenfassung

UTMB Health in Pearland is seeking a Patient Services Specialist I - Ob/Gyn, bilingual, to enhance the patient experience by coordinating clerical and medical activities, handling registrations, and facilitating access to UTMB services for new and returning patients.

The role emphasizes high standards in customer service, documentation, and confidentiality while working with a healthcare team in a hospital/clinic setting. Bilingual preferred.

Qualifikationen

• Associate’s degree required; equivalent education/experience may be considered.
• BLS certification must be obtained within 90 days of hire and maintained during employment.
• Strong customer service and patient interaction skills.
• Proficient use of PC applications including Excel and Word.

Aufgaben

• Provide high-level customer service in all patient interactions.
• Coordinate patient registration, scheduling, and access to UTMB services.
• Explain billing processes and provide out-of-pocket cost estimates to patients.
• Verify demographics and third-party coverage; pre-register patients.
• Maintain patient confidentiality and document communications accurately.
• Disperse and secure funds; ensure proper handling of money and records.

Kenntnisse

Customer service

Communication

Problem solving

Data analysis

Ausbildung

Associate's degree

Tools

Excel

Word

Database management

Jobbeschreibung

UTMB Health in Pearland is seeking a Patient Services Specialist I - Ob/Gyn, bilingual, to enhance the patient experience by coordinating clerical and medical activities, handling registrations, and facilitating access to UTMB services for new and returning patients.

The role emphasizes high standards in customer service, documentation, and confidentiality while working with a healthcare team in a hospital/clinic setting. Bilingual preferred.