Bilingual Multispecialty Dental Treatment Coordinator

Rodeo Dental; Lubbock (TX); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

PTO

Health Insurance

Vision Insurance

Medical package

Life Insurance

Short-term Disability

Long-term Disability

Health Savings Account

401(k)

Critical Illness Insurance

Identity Protection

Employee Assistance Program

Growth opportunities

Job summary

Rodeo Dental & Orthodontics is seeking a skilled front office team member to join one of our fast-growing multi-specialty practices. This position supports patient education, appointment coordination across Pedodontics, Endodontics, Oral Surgery and Orthodontics, and coordination with referring offices.

The ideal candidate has 1-3 years of dental front office experience, knowledge of PPOs, Medi & Chip, and bilingual Spanish.

Qualifications

• 1-3 years of previous dental front office experience is required.
• Must have knowledge of all dental insurances including PPOs, Medi & Chip.
• Dental practice management software (Open Dental/Dentrix) experience helpful.
• Bilingual (Spanish) is required.

Responsibilities

• Educate patients on the type and extent of treatment needed.
• Be successful in converting planned treatment to scheduled treatment in multi-specialty. (Pedodontics, Endodontics, Oral Surgery, Orthodontics)
• Communicate with referring offices through letters and emails details of treatment planned and updates on patient treatment.
• Ability to call in / Fax COP (change of provider)
• Send Pre-Authorizations
• Must utilize excellent communication skills with an ability to explain, present, and educate dental procedures and treatment plans to patients plainly. (Fillings, Crowns, Bridges, Dentures, Implants)
• Process payments; Cash, Credit & Care Credit
• Ability to audit chart notes and create claims
• Ability to run end of day reports
• Assist with open and close of the office
• Daily housekeeping (will be shared with other staff)
• Performs all other duties as assigned
• Ensure patient payments are collected at time of service.

Skills

Bilingual (Spanish)

Dental front office

Tools

Open Dental/Dentrix

Job description

Rodeo Dental & Orthodontics is seeking a skilled front office team member to join one of our fast-growing multi-specialty practices. This position supports patient education, appointment coordination across Pedodontics, Endodontics, Oral Surgery and Orthodontics, and coordination with referring offices.

The ideal candidate has 1-3 years of dental front office experience, knowledge of PPOs, Medi & Chip, and bilingual Spanish.