Bilingual Mortgage Processor (English/Spanish)

The Q Kapital Group Corp; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Job summary

The Q Kapital Group Corp is seeking a detail‑driven loan processing professional in New York to support loan officers and manage borrower documentation. You will order third‑party reports, assist with pre‑approval activities, and maintain clear communication with originators, real estate partners, and title companies.

With at least 2 years in mortgage processing and bilingual English/Spanish, you will handle multiple priorities, ensure timely file progression, and deliver outstanding customer

Qualifications

• 2+ years mortgage industry experience
• Bi-lingual English/Spanish required
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment

Responsibilities

• Order third party reports including credit reports, preliminary title reports, and appraisals, condo questionnaires, insurances
• Assist Loan Officers with Pre-Approval Activities
• Contact borrowers and collect all necessary documents
• Assist or answer basic customer questions as quickly as possible needed
• Good follow through until completion of file
• Scan and organize customer documents
• Communicate with loan originators, real estate partners, and title companies regarding the status of their loans and participate in pipeline meetings
• Able to manage multiple priorities
• Excellent oral and written communication skills
• Strong attendance and reliability
• Excellent customer service skills
• Detail oriented and well organized
• Able to work independently with little supervision at times
• Able to handle a fast-paced environment

Skills

Mortgage industry experience

Bilingual EN/ES

Customer service

Communication skills

Job description

The Q Kapital Group Corp is seeking a detail‑driven loan processing professional in New York to support loan officers and manage borrower documentation. You will order third‑party reports, assist with pre‑approval activities, and maintain clear communication with originators, real estate partners, and title companies.

With at least 2 years in mortgage processing and bilingual English/Spanish, you will handle multiple priorities, ensure timely file progression, and deliver outstanding customer