Bilingual Mortgage Lending Advisor (Spanish)

JPMorgan Chase; Tempe (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

JPMorgan Chase in Tempe is seeking a Centralized Community Home Lending Advisor to guide clients through the mortgage process, convert leads, and provide consultative selling in a call center environment. The role requires Spanish fluency, strong customer service, and knowledge of home lending products.

We offer a competitive total rewards package and opportunities to grow within Chase Home Lending as you help customers achieve their homeownership goals.

Qualifications

• Ability to read, write and speak Spanish fluently.
• Proficient with Microsoft Applications (Word, Excel and PowerPoint).
• Self-motivated and detail oriented.
• Excellent oral and written communication skills.
• Organized with a demonstrated ability to manage multiple tasks and meet deadlines.
• Demonstrated ability in providing superior customer service and consultative selling.

Responsibilities

• Convert inbound and outbound leads into mortgage loan applications.
• Source all business and logging all contacts with prospects.
• Use consultative selling of Purchases Loans in a call center environment.
• Recommend optimum product/rate program combinations to prospects.
• Ensure compliance with applicable statues and procedures.
• Provide feedback on lead quality.
• Meet required sales performance for pre-established goal volume.

Skills

Spanish fluency

Microsoft Office

Self-motivation

Communication skills

Organization

Customer service & consultative sales

Job description

JPMorgan Chase in Tempe is seeking a Centralized Community Home Lending Advisor to guide clients through the mortgage process, convert leads, and provide consultative selling in a call center environment. The role requires Spanish fluency, strong customer service, and knowledge of home lending products.

We offer a competitive total rewards package and opportunities to grow within Chase Home Lending as you help customers achieve their homeownership goals.