Bilingual Mobile Sales Associate – Tech Solutions & Growth

T-Mobile US Inc.; Houston (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA is hiring Mobile Associates to assist customers with technology and service needs in a fast-paced retail environment. You will learn product features, demonstrate solutions, and build knowledge of wireless technology while delivering excellent customer experiences.

The position requires a high school diploma and at least 6 months of customer service or sales experience. Training is provided, with incentives and stock benefits as part of the Total Rewards package.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Job description

T-Mobile USA is hiring Mobile Associates to assist customers with technology and service needs in a fast-paced retail environment. You will learn product features, demonstrate solutions, and build knowledge of wireless technology while delivering excellent customer experiences.

The position requires a high school diploma and at least 6 months of customer service or sales experience. Training is provided, with incentives and stock benefits as part of the Total Rewards package.