Bilingual Mobile Sales Associate

T-Mobile; Miami (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Grants

Paid Time Off

Job summary

At T-Mobile, the Mobile Associate role supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, while developing skills in customer interaction and digital tools.

This position offers comprehensive benefits, on-the-job training, and opportunities for advancement within a culture that values teamwork, service

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in retail preferred.
• Strong communication and problem-solving skills, plus teamwork.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Take on other duties or projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

At T-Mobile, the Mobile Associate role supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, while developing skills in customer interaction and digital tools.

This position offers comprehensive benefits, on-the-job training, and opportunities for advancement within a culture that values teamwork, service