Bilingual Member Support Specialist

Advia Credit Union; Michigan; Híbrido; USD 22.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Disability coverage

PTO and holidays

Parental leave

Tuition reimbursement

Telemedicine

EAP

Wellness initiatives

Volunteer hours

Bilingual premium

Descripción de la vacante

Advia Credit Union in Michigan is seeking a Member Contact Specialist for a full-time, hybrid role. You will assist members, answer questions, and service accounts while recommending suitable financial products and resources. The bilingual premium rewards regular use of language skills with proficiency testing (Spanish).

We offer comprehensive benefits, PTO, holidays, tuition reimbursement after one year, and a supportive team culture that values service, learning, and community involvement.

Formación

• Strong communication skills and patience required.
• Customer service experience preferred.

Responsabilidades

• Answer member questions and service their accounts.
• Recommend products and services to meet financial needs.
• Handle incoming calls and provide solutions.
• Create an exceptional member experience and represent Advia.

Conocimientos

Communication skills

Patience

Team player

Willingness to learn

Customer service

Descripción del empleo

Advia Credit Union in Michigan is seeking a Member Contact Specialist for a full-time, hybrid role. You will assist members, answer questions, and service accounts while recommending suitable financial products and resources. The bilingual premium rewards regular use of language skills with proficiency testing (Spanish).

We offer comprehensive benefits, PTO, holidays, tuition reimbursement after one year, and a supportive team culture that values service, learning, and community involvement.