Bilingual Member Services Pro — Growth & Benefits

Advia Credit Union; Michigan; On-site; USD 52,542,000 - 62,874,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off, holidays, and parental‑

Tuition reimbursement

Free Telemedicine

Employee Assistance Program

Wellness initiatives

Volunteer hours

Bilingual premium (Spanish)

Job summary

Advia Credit Union is seeking a dedicated Member Service Representative in Michigan to deliver outstanding service, manage member accounts, and proactively meet needs. The role includes outbound calls to engage members and guide product solutions.

We offer a comprehensive benefits package and a bilingual premium for Spanish language proficiency, with testing required. Join a fast-growing credit union focused on member well-being and community impact.

Qualifications

• Excellent customer service and communication skills.
• Cash handling experience preferred but trainable.
• Spanish language proficiency tested for bilingual premium.

Responsibilities

• Provide outstanding member service and build relationships with members.
• Answer questions, service accounts, and identify member needs.
• Make outbound calls to engage members and promote Advia products and services.

Skills

Customer service

Communication

Cash handling

Bilingual Spanish

Job description

Advia Credit Union is seeking a dedicated Member Service Representative in Michigan to deliver outstanding service, manage member accounts, and proactively meet needs. The role includes outbound calls to engage members and guide product solutions.

We offer a comprehensive benefits package and a bilingual premium for Spanish language proficiency, with testing required. Join a fast-growing credit union focused on member well-being and community impact.