Bilingual Member Services Teller - English/Spanish

Self-Help Federal Credit Union; Chicago (IL); On-site; USD 33,062 - 39,013; Full time

Job summary

Self-Help Federal Credit Union is looking for a Member Service Representative to join the Little Village, IL team. In this role, you will identify and assess member needs, maintain account relationships, and process transactions while providing excellent service.

Qualifications include a high school diploma, bilingual proficiency in English and Spanish, and preferably one year of experience in a financial institution. This is an opportunity to work in a team-oriented environment focused on creating economic opportunity for all.

Qualifications

• High School graduate or equivalent.
• Bilingual in English/Spanish required.
• Minimum one year experience in financial institution or customer service preferred.

Responsibilities

• Initiate and lead conversations to identify and assess member needs.
• Maintain and enhance member account relationships by providing excellent member service.
• Process share deposit payments, loan payments, manual payrolls, and account transfers.

Skills

Bilingual in English/Spanish

Excellent member service

Customer service experience

Education

High School graduate or equivalent

Job description

Self-Help Federal Credit Union is looking for a Member Service Representative to join the Little Village, IL team. In this role, you will identify and assess member needs, maintain account relationships, and process transactions while providing excellent service.

Qualifications include a high school diploma, bilingual proficiency in English and Spanish, and preferably one year of experience in a financial institution. This is an opportunity to work in a team-oriented environment focused on creating economic opportunity for all.