Bilingual Universal Banker: Loans & Member Services

Self-Help Services Corp; Chicago (IL); On-site; USD 52,000 - 65,000; Full time

Job summary

Self-Help Services Corp is looking for a Universal Banker to join the Little Village (Cicero, IL) team. The role includes managing the consumer loan process, promoting credit union products, and effectively meeting customer needs.

The ideal candidate should have 3–5 years in a financial institution, be bilingual in English and Spanish, and maintain strong customer relationships. Compensation starts at $25 per hour.

Qualifications

• 3–5 years in a financial institution or other customer service industry preferred.
• Bilingual English/Spanish fluency is required.
• Ability to form and maintain strong relationships with internal and external customers.

Responsibilities

• Manage the consumer loan process from initiation to closing.
• Work with members to meet their financial service needs.
• Promote credit union products and services based on member needs.
• Balance the cash drawer daily and handle Vault Teller responsibilities.

Skills

Customer service

Bilingual English/Spanish

Relationship management

Cash handling

Education

High school diploma or equivalent

Job description

Self-Help Services Corp is looking for a Universal Banker to join the Little Village (Cicero, IL) team. The role includes managing the consumer loan process, promoting credit union products, and effectively meeting customer needs.

The ideal candidate should have 3–5 years in a financial institution, be bilingual in English and Spanish, and maintain strong customer relationships. Compensation starts at $25 per hour.