Bilingual Member Services Specialist

Epic Crunch Jobs; Austin (TX); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Career advancement opportunities

Job summary

Crunch Fitness - Undefeated Tribe in North Austin, TX, seeks a Bilingual Member Services Representative to greet members, process enrollments, and drive program promotions. You will be the face of the club, delivering friendly service and representing Crunch with energy and care.

The role requires strong customer service skills, the ability to communicate in both English and Spanish, and a proactive, team-oriented attitude to keep the club running smoothly and guest-ready.

Qualifications

• Customer service experience required.
• Bilingual English/Spanish preferred.
• Friendly, professional demeanor.

Responsibilities

• Greet and assist members and guests at the front desk and create a welcoming environment.
• Handle membership sales, check-ins, and promotions while delivering excellent service.
• Answer phones and support club operations, maintain cleanliness, and promote programs like group fitness and tanning.

Skills

Bilingual

Customer service

Job description

Crunch Fitness - Undefeated Tribe in North Austin, TX, seeks a Bilingual Member Services Representative to greet members, process enrollments, and drive program promotions. You will be the face of the club, delivering friendly service and representing Crunch with energy and care.

The role requires strong customer service skills, the ability to communicate in both English and Spanish, and a proactive, team-oriented attitude to keep the club running smoothly and guest-ready.