Bilingual Member Service Specialist (Spanish) - On-site

Advia Credit Union; Marysville (MI); On-site; USD 52,349,000 - 62,956,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Life insurance

Disability coverage

PTO and holidays

Parental leave

Tuition reimbursement

Telemedicine

EAP

Wellness initiatives

Volunteer hours

Bilingual premium

Job summary

Advia Credit Union is seeking an on-site Member Service Representative in Michigan. The role offers an entry hourly range of $18.31–$21.97 with performance incentives and a comprehensive benefits package, including health, 401(k) match, PTO, and tuition reimbursement.

We value bilingual proficiency (Spanish) and provide a supportive culture focused on member relationships, growth opportunities, and community involvement.

Qualifications

• Cash handling and customer service experience is preferred.
• Willingness to learn and coachable.
• Strong communication and problem-solving skills.

Responsibilities

• Provide outstanding service and build relationships with members.
• Answer member questions and service accounts.
• Identify needs and recommend Advia products and services.

Skills

Customer service

Cash handling

Communication

Critical thinking

Team player

Job description

Advia Credit Union is seeking an on-site Member Service Representative in Michigan. The role offers an entry hourly range of $18.31–$21.97 with performance incentives and a comprehensive benefits package, including health, 401(k) match, PTO, and tuition reimbursement.

We value bilingual proficiency (Spanish) and provide a supportive culture focused on member relationships, growth opportunities, and community involvement.