Bilingual Member Services Pro - Front Desk & Growth

Crunch Fitness; El Paso (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free gym membership

Subsidized health insurance

Life and AD&D insurance

Short-term disability

Job summary

Crunch Fitness – Undefeated Tribe is hiring a Bilingual Member Services Representative in El Paso, TX. You will be the club face, delivering top-notch customer service, handling membership sales, check-ins, and promotions while maintaining a welcoming environment.

The role emphasizes bilingual communication, rapid responsiveness, and frontline support for a busy fitness club. The position offers a dynamic, high-energy workplace with opportunities for growth, a free gym membership, and benefits

Qualifications

• Minimum 1 year of experience in a service-oriented position.
• Bilingual in Spanish and English preferred.
• Effective communication and reading/writing skills.
• CPR/AED certification required (can be obtained within 30 days of hire).
• High school diploma or GED required.

Responsibilities

• Assist in member sales, check-ins, and promoting programs.
• Answer phones and manage front desk operations.
• Support club cleanliness and promote programs like group fitness and tanning.
• Maintain accurate member enrollments and ensure the club is “grand-opening ready.”
• Provide exceptional customer service and respond to inquiries within 24 hours.

Skills

Bilingual Spanish-English

Education

High school diploma or GED

CPR/AED certification

Job description

Crunch Fitness – Undefeated Tribe is hiring a Bilingual Member Services Representative in El Paso, TX. You will be the club face, delivering top-notch customer service, handling membership sales, check-ins, and promotions while maintaining a welcoming environment.

The role emphasizes bilingual communication, rapid responsiveness, and frontline support for a busy fitness club. The position offers a dynamic, high-energy workplace with opportunities for growth, a free gym membership, and benefits