Bilingual Member Service & Sales Associate (Part-Time)

Mountain America Credit Union; West Valley City (UT); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Medical & dental

Paid time off

401K match

Tuition assistance

Professional development

Paid holidays

Job summary

Mountain America Credit Union in West Valley, UT is seeking a part-time Member Services Associate. You will provide exceptional member service, assess needs, and assist with opening and servicing accounts while explaining our products and services to meet financial goals.

The role emphasizes achieving sales and service targets, using lead lists for outbound calls, and processing transactions accurately. Benefits include medical/dental, 401K, PTO, tuition assistance, and professional development;

Qualifications

• Six months of customer service experience.
• Bilingual English/Spanish required.
• High school diploma or equivalent.
• Knowledge of Microsoft Office Suite required.

Responsibilities

• Provide exceptional member service and assess member needs.
• Educate members on MACU tools and cross-sell services.
• Process transactions accurately and maintain branch security.
• Meet sales and service goals; follow up with members as needed.

Skills

Customer service

Cross-selling

Verbal communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Mountain America Credit Union in West Valley, UT is seeking a part-time Member Services Associate. You will provide exceptional member service, assess needs, and assist with opening and servicing accounts while explaining our products and services to meet financial goals.

The role emphasizes achieving sales and service targets, using lead lists for outbound calls, and processing transactions accurately. Benefits include medical/dental, 401K, PTO, tuition assistance, and professional development;