Bilingual Member Outreach Specialist

Socket.dev; Houston (TX); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSAs

EAP

Life Insurance

Disability Insurance

Paid Time Off

Volunteer Time Off

401(k)

Travel Assistance

Paid Training

Growth Opportunities

Flexible Schedules

Community Impact

Job summary

Oportun is hiring for a Full-Time Member Loyalty Representative. You will welcome customers, process transactions, and support lending and servicing goals while educating communities about affordable financial services.

Role involves outreach at stores and events, building local relationships, and using tablets or QR codes to assist with applications. Availability on weekends and outdoors is required; travel within a reasonable commute is expected.

Qualifications

• Bilingual (English/Spanish) required.
• Outgoing, sales-focused personality with a passion for helping members.
• Willingness to engage in outreach and educate community members.

Responsibilities

• Welcome members with a warm greeting and quality service.
• Process transactions per policy and protect member information.
• Work independently or with a team to exceed daily lending and servicing goals.
• Engage in outreach at locations and events to educate about services.
• Build relationships with local businesses and community partners.
• Assist with applications and start new accounts via iPads or QR codes.

Skills

Bilingual English/Spanish

Outgoing personality

Sales-focused

Customer service

Job description

Oportun is hiring for a Full-Time Member Loyalty Representative. You will welcome customers, process transactions, and support lending and servicing goals while educating communities about affordable financial services.

Role involves outreach at stores and events, building local relationships, and using tablets or QR codes to assist with applications. Availability on weekends and outdoors is required; travel within a reasonable commute is expected.