Bilingual Member Loyalty Advocate

Oportun; Sacramento (CA); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) retirement savings

Paid Time Off

Competitive pay plus incentives

Flexible schedules

Job summary

Oportun is seeking a full-time Member Loyalty Representative to provide exceptional service and engage with the community. This role emphasizes the importance of building relationships and educating members about Oportun’s financial services.

Ideal candidates should be bilingual in English and Spanish, outgoing, and sales-focused. Responsibilities include processing transactions, maintaining a clean work environment, and conducting outreach activities to promote services.

Salary ranges from $17.00 - $20.00 per hour, with additional benefits including medical, dental, and a 401(k) plan.

Qualifications

• Must be available to work weekends and flexible with a rotating schedule.
• Reliable attendance is necessary to support store operations.
• Ability to lift and move objects up to 25 pounds.

Responsibilities

• Provide quality member service and process transactions seamlessly.
• Engage in outreach efforts to inform potential members about services.
• Maintain a clean and inviting work area and assist in store operations.

Skills

Bilingual (English/Spanish)

Sales-focused

Customer service

Outgoing personality

Tools

Basic computer skills

Office equipment operation (phones, scanners)

iPads usage

Job description

Oportun is seeking a full-time Member Loyalty Representative to provide exceptional service and engage with the community. This role emphasizes the importance of building relationships and educating members about Oportun’s financial services.

Ideal candidates should be bilingual in English and Spanish, outgoing, and sales-focused. Responsibilities include processing transactions, maintaining a clean work environment, and conducting outreach activities to promote services.

Salary ranges from $17.00 - $20.00 per hour, with additional benefits including medical, dental, and a 401(k) plan.