Bilingual Medicare Broker Growth Lead

Suvida Healthcare LLC; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Free mental health & life coaching

Holiday time off with pay

Paid community service day

Paid parental/family leave

Generous paid time off

401k with company match

Job summary

Suvida Healthcare LLC is seeking a Broker Manager to drive broker engagement and educate partners about culturally relevant primary care. You will support Medicare eligibility and enrollment efforts across markets, collaborating with Clinical and Neighborhood Engagement teams and leveraging Salesforce for broker relationships.

You will lead market initiatives during AEP, track KPI metrics, and build cross-functional partnerships with brokers, payers, and field marketing to grow referrals and

Qualifications

• High School Diploma or Equivalent.
• 3+ years of Medicare/Medicaid/Medicare Advantage experience.
• 3+ years of leadership experience managing brokers, agencies or FMOs.
• Proven sales history with health plan agents, brokers, and agencies.
• Bilingual Spanish and English preferred.
• Experience working with insurance payers and Field Marketing Organizations preferred.
• Strong program development and management skills.
• Proficient in PC and Microsoft Office.
• Strong interpersonal, organizational, communication, and presentation skills.
• Willing to work occasional evenings and weekends.

Responsibilities

• Develop and execute strategy to engage brokers in assigned region in partnership with Director, Growth, and market Neighborhood Engagement teams; Own relationship with brokerage Principals in assigned region.
• Serve as expert on Medicare and Medicaid, including Medicare Advantage plans, across assigned market; Provide insight to the Clinical and Neighborhood Engagement teams related to patient questions on health care coverage; Ensure all interactions are compliant.
• Use the Customer Relationship Management (CRM) Salesforce system to support growth of health plan agent relationships, Document broker of record for all patient referrals and associated activities and outcomes in Salesforce.
• Work closely with the Neighborhood Engagement teams to build and maintain relationships with insurance agents, partner Medicare Advantage plans, and field marketing organizations to drive a steady referral base.
• Educate health plan brokers on Suvida’s mission and service offering to better serve the Medicare-eligible Hispanic Adults.
• Responsible for tracking key brokers and agent KPI’s; Translates KPI metrics into actionable insights to inform broker engagement strategy.
• Collaborate with partner brokers to identify opportunities for joint marketing efforts, presentations, prospecting, and partnerships.
• Connect local health plan brokers with Suvida’s Neighborhood Engagement team to support activities in neighborhoods where Neighborhood Centers are located.
• Develop and organize Annual Enrollment Period initiatives in assigned region, including project management, training, and supporting field leadership.
• Work with the growth team to build and introduce Suvida's internal training and development program on Managed care and Annual Enrollment Period (AEP) growth.
• Manage the continued development of projects related to insurance eligibility and benefit management tools.
• Open to occasional evening and weekend work as business needs dictate.

Skills

Medicare experience

Broker leadership

Sales experience

Bilingual (Spanish)

Communication skills

Empathy

MS Office

Education

High School diploma

Tools

Salesforce

Job description

Suvida Healthcare LLC is seeking a Broker Manager to drive broker engagement and educate partners about culturally relevant primary care. You will support Medicare eligibility and enrollment efforts across markets, collaborating with Clinical and Neighborhood Engagement teams and leveraging Salesforce for broker relationships.

You will lead market initiatives during AEP, track KPI metrics, and build cross-functional partnerships with brokers, payers, and field marketing to grow referrals and