Bilingual Broker Growth & Engagement Leader

Rippling, Inc.; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Suvida Healthcare is seeking a Broker Manager to grow and maintain relationships with health plan agents, brokers, and agencies across assigned markets. You will educate partners on Suvida’s culturally relevant primary care model and support enrollment activities for Medicare-eligible Hispanic seniors.

You will guide the Market Enrollment Period strategy, collaborate with Growth and Neighborhood Engagement teams, and document referrals in Salesforce.

Qualifications

• 3+ years of experience working with Medicare, Medicaid, and Medicare Advantage plans.
• 3+ years of leadership experience managing brokers, agencies or FMO’s.
• Proven sales history with health plan agents, brokers, and agencies
• Bilingual (Spanish & English) strongly preferred
• Experience developing and relationships with insurance payers and Field Marketing Organizations preferred

Responsibilities

• Develop and execute strategy to engage brokers in assigned region in partnership with Director, Growth, and market Neighborhood Engagement teams; Own relationship with brokerage Principals in assigned region.
• Serve as expert on Medicare and Medicaid, including Medicare Advantage plans, across assigned market; provide insight to the Clinical and Neighborhood Engagement teams related to patient questions on health care coverage; Ensure all interactions are compliant.
• Use the Customer Relationship Management (CRM) Salesforce system to support growth of health plan agent relationships, Document broker of record for all patient referrals and associated activities and outcomes in Salesforce.
• Work closely with the Neighborhood Engagement teams to build and maintain relationships with insurance agents, partner Medicare Advantage plans, and field marketing organizations to drive a steady referral base.
• Educate health plan brokers on Suvida’s mission and service offering to better serve the Medicare-eligible Hispanic Adults.
• Responsible for tracking key brokers and agent KPI’s; Translates KPI metrics into actionable insights to inform broker engagement strategy.
• Collaborate with partner brokers to identify opportunities for joint marketing efforts, presentations, prospecting, and partnerships.
• Connect local health plan brokers with Suvida’s Neighborhood Engagement team to support activities in neighborhoods where Neighborhood Centers are located.
• Develop and organize Annual Enrollment Period initiatives in assigned region, including project management, training, and supporting field leadership.
• Work with the growth team to build and introduce Suvida's internal training and development program on Managed care and Annual Enrollment Period (AEP) growth.
• Manage the continued development of projects related to insurance eligibility and benefit management tools.

Skills

Leadership experience

Medicare/Medicaid knowledge

Broker relationship management

Bilingual Spanish & English

Sales history

Communication skills

Education

High School Diploma or Equivalent

Tools

Salesforce CRM

Microsoft Office

Job description

Suvida Healthcare is seeking a Broker Manager to grow and maintain relationships with health plan agents, brokers, and agencies across assigned markets. You will educate partners on Suvida’s culturally relevant primary care model and support enrollment activities for Medicare-eligible Hispanic seniors.

You will guide the Market Enrollment Period strategy, collaborate with Growth and Neighborhood Engagement teams, and document referrals in Salesforce.