Bilingual Medical Virtual Assistant: Scheduling & Billing

Winning Assistants; United States; Remote; USD 10,000 - 11,000; Full time

Benefits offered by this job

HIPAA training

Cybersecurity training

Paid time off

U.S. holidays off

Tools & resources access

Performance incentives

VPN access

Job summary

Winning Assistants is seeking a Medical Virtual Assistant to support scheduling, billing, and insurance coordination for a pediatric therapy practice in Orlando. The role requires strong Excel skills and ability to manage data, appointments, and communications with insurance providers.

The position emphasizes converting therapy units into billable hours, processing claims, and maintaining accurate records while adhering to HIPAA standards.

Qualifications

• Experience in medical admin tasks including scheduling, billing, and insurance coordination.
• Bilingual Spanish-English preferred; team operates in bilingual environment.
• Strong Excel proficiency with formulas and data tracking.

Responsibilities

• Handle high volume patient calls, referrals and inquiries.
• Schedule, confirm, and follow up on appointments.
• Maintain accurate records of calls, appointments, and communications.
• Track therapist availability and service coordination.
• Communicate with insurance companies for coverage, claims and authorizations.
• Process claims and assist with prior authorizations.
• Apply ICD-10, CPT, HCPCS codes for claims submission.
• Convert therapy units into billable hours and monitor billing.
• Create and maintain Excel-based tracking spreadsheets.

Skills

Excel

Scheduling

Billing

Insurance coordination

Spanish-English bilingual

HIPAA compliance

Remote coordination

Tools

TheraBill

CRM systems

Job description

Winning Assistants is seeking a Medical Virtual Assistant to support scheduling, billing, and insurance coordination for a pediatric therapy practice in Orlando. The role requires strong Excel skills and ability to manage data, appointments, and communications with insurance providers.

The position emphasizes converting therapy units into billable hours, processing claims, and maintaining accurate records while adhering to HIPAA standards.