Bilingual Medical Scheduler: Streamlined Scheduling

Minivasive Pain & Orthopedics; Katy (TX); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

3 Medical Plans

2 Dental Plans

2 Vision Plans

Employee Assistant Program

Short- and Long-Term Disability

AD&D Plan

401(k) with a 2-year vesting

PTO + Holidays

Job summary

Minivasive Pain and Orthopedics in Katy, TX seeks a full-time Scheduler to manage patient check-out, schedule procedures, and coordinate care across locations. The role requires strong admin skills, proficiency in Microsoft Office and eCW, and a commitment to patient service.

You will verify authorizations, update patient records, arrange transportation when needed, and ensure accurate, timely communications with patients and staff while maintaining HIPAA compliance.

Qualifications

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
• Strong attention to detail: being careful about detail and thorough in completing work tasks
• Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
• Exceptional customer service and phone etiquette
• Ability to communicate professionally with patients
• Energetic with a desire to learn and develop new skills
• Ability to travel between various locations if needed

Responsibilities

• Communicates with all appropriate parties regarding patient and procedure
• Verifies if all authorizations have been obtained prior to scheduling procedures
• Schedules and/or reschedules patient follow-ups and procedures
• Coordinates transportation for our procedure patients, if needed
• Inform and provide patient with necessary information and instructions prior to procedure date
• Follows-up on all Canceled or No-Show Patients
• Check-out patients
• Sends prescriptions to pharmacy via fax or e-mail
• Move patients through appointments as scheduled
• Answer telephone and deal with inquiries
• Update patients’ information into database
• Scans and files into patient docs on eCW
• Manage filing and record keeping activities
• Updates daily log for all patients’ office visits
• Updates daily log of all patients who have confirmed procedures
• Submits information to verification department for pre-authorization
• Ensures completeness and accuracy of patients’ forms
• Report statistics as required
• Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements
• Travels as necessary to other facilities
• Other duties as assigned

Skills

Administrative procedures

Office software

Customer service

Phone etiquette

Communication

Attention to detail

Independent work

Travel readiness

Microsoft Excel

Outlook

Education

High School diploma or GED

Tools

eCW

Microsoft Office

Job description

Minivasive Pain and Orthopedics in Katy, TX seeks a full-time Scheduler to manage patient check-out, schedule procedures, and coordinate care across locations. The role requires strong admin skills, proficiency in Microsoft Office and eCW, and a commitment to patient service.

You will verify authorizations, update patient records, arrange transportation when needed, and ensure accurate, timely communications with patients and staff while maintaining HIPAA compliance.