Bilingual Medical Scheduler

Minivasive Pain & Orthopedics; Harker Heights (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

3 Medical Plans

2 Dental Plans

2 Vision Plans

Employee Assistant Program

Short- and Long-Term Disability

401(k) with 2-year vesting

PTO + Holidays

Job summary

Minivasive Pain and Orthopedics is seeking a full-time Scheduler to join our outpatient team in the Houston area. The Scheduler will check-out patients, understand their needs, and organize and schedule procedures promptly, ensuring all steps are completed efficiently.

Responsibilities include coordinating transportation when needed, verifying authorizations, updating patient data, and maintaining accurate records.

Qualifications

• High School diploma or GED is required.
• Six (6) months of experience in a medical office scheduling setting.

Responsibilities

• Check-out patients and schedule procedures.
• Coordinate transportation for procedure patients as needed.
• Update patient information in database.
• Send prescriptions to pharmacy by fax or email.
• Follow-up on no-shows or cancellations.
• Protect patient privacy and HIPAA compliance.

Skills

Administrative procedures

Microsoft Office

Attention to detail

Independent work

Customer service

Phone etiquette

HIPAA compliance

Travel between locations

Education

High School diploma or GED

Tools

Outlook

Excel

eCW (electronic medical record)

Job description

Minivasive Pain and Orthopedics is looking for a full-time Scheduler to join the team!

SUMMARY

The Scheduler is responsible for checking out patients and understanding patient needs to successfully organize and schedule procedures accordingly and promptly.

ESSENTIAL FUNCTIONS

• Communicates with all appropriate parties regarding patient and procedure
• Follows-up and ensures all documentation is obtained
• Verifies if all authorizations have been obtained prior to scheduling procedures
• Schedules and/or reschedules patient follow-ups and procedures
• Coordinates transportation for our procedure patients, if needed
• Inform and provide patient with necessary information and instructions prior to procedure date
• Follows-up on all Canceled or No-Show Patients
• Check-out patients
• Sends prescriptions to pharmacy via fax or e-mail
• Move patients through appointments as scheduled
• Answer telephone and deal with inquiries
• Update patients’ information into database
• Scans and files into patient docs on eCW
  • H&P, Orders, Procedure Document, and prescriptions, if applicable under RX folder
• Manage filing and record keeping activities
• Updates daily log for all patients’ office visits
• Updates daily log of all patients who have confirmed procedures
• Submits information to verification department for pre-authorization
• Ensures completeness and accuracy of patients’ forms
• Report statistics as required
• Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements
• Travels as necessary to other facilities
• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
• Strong attention to detail: being careful about detail and thorough in completing work tasks
• Ability to work independently by guiding oneself with little or no supervision and depending on one’sself to get things done
• Exceptional customer service and phone etiquette
• Ability to communicate professionally with patients
• Energetic with a desire to learn and develop new skills
• Ability to travel between various locations if needed

EDUCATION AND EXPERIENCE

• High School diploma or GED
• Six (6) months of experience in a medical office scheduling setting

BENEFITS

• 3 Medical Plans
• 2 Dental Plans
• 2 Vision Plans
• Employee Assistant Program
• Short- and Long-Term Disability Insurance
• Accidental Death & Dismemberment Plan
• 401(k) with a 2-year vesting
• PTO + Holidays

Please visit our website for more information: www.minivasivepain.com

Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence.

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Employment for this position is contingent upon the successful completion of a background check and drug screening.